Insights

Technology Trends

Technology is transforming how businesses automate their processes, engage with their customers, protect their data, and generate more prospects. Take a look at content in the sections below to get more insight about trends in hosted phone, cybersecurity, network services, managed IT and marketing automation.

Technology Trends for the Small to Medium Business Customer

Vertical Markets

Explore the challenges and needs of different market segments and how they use technology to operate and grow their business. Use this information to address the specific needs of businesses in that industry.

Learn how specific markets view and deploy technology

Cybersecurity Trends

70% of all small businesses will experience a cyberattack this year and many of them will have their businesses disrupted, their data stolen or have to pay thousands to get the problem resolved. Learn more about cybersecurity trends that you can use and share with your customers.

Learn more about the challenges business face in keeping their data and network secure

Hosted Voice/ UCaaS

Many businesses that are considering a replacement or upgrade in their phone systems and are often confused about their choices between an on-premise phone system and one based in the cloud. This category goes over trends in hosted voice and how to explain the benefits to the SMB customer.

General information on hosted voice and UCaaS to help you educate customers and prospects

Network Services

There are more options than ever for a business to connect employees to the internet, decrease expense, improve performance and increase security. Learn how to explain SD-WAN, cable, VoIP, and wireless as network options for customers.

Get general information on networking options to educate customers and prospects

Managed Services

Small businesses are outsourcing the management of their network, the desktops, and cybersecurity to an IT services professional aka a Managed Services Provider (MSP). Learn what is trending among MSPs and how to explain their value to your customers.

Review the value of managed services to help inspire customers to learn more

Marketing Automation

Companies need to make sure that their online presence is accurate and reflects how they help customers and the product and services they offer. Sales must automate how they engage new prospects, process leads, and create new business revenue. Marketing automation helps sales partners maximize their online presence, generate leads, and translate prospects into customers.